01No judgement at the first step
Describe the situation in whatever level of detail you are comfortable with. We can discuss access and what information would help us assess the property. There is no need to send photos of personal documents or sensitive belongings.
02Keep what matters to you
Tell us which belongings you want to take and what you would prefer to leave. We can discuss whether a cleanout can be included in the transaction, with clear responsibilities in writing.
03Plan a safe property visit
If access is restricted or there are possible safety concerns, mention that ahead of a walkthrough. Assessment and closing plans need to account for the actual conditions rather than assume every property is the same.